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CS Talk Host: Daniel Abadi Speaker: C.
Mohan, IBM Fellow and Former IBM India Chief Scientist Abstract: The Global Technology Outlook (GTO) is IBM
Research’s vision of the future for information technology (IT)
and its impact on industries that use IT. This annual exercise highlights
emerging software, hardware, and services technology trends that are expected
to significantly impact the IT sector in the next 3-7 years. In particular,
the GTO identifies technologies that may be disruptive to an existing
business, have the potential to create new opportunity, and can provide
new business value to our customers. A number of architectural changes
are occurring – all of which are expected to evolve into a new enterprise
environment with new ways to deploy information technology. The 2009 GTO
focuses on five topics: Transformational Hybrid Systems, Fine-Grained
Security, Business Services in the Cloud, Services Quality and Data to
Smart Decisions. In this talk, I will share the GTO 2009 findings with
the audience. Following are some details on the five GTO 2009 topics.
Fine-Grained Security: Smarter Defenses for a More Interconnected World Businesses need to think with more precision about their information assets. We now need to determine how those assets may require varying levels of protection, and how users may require varying degrees of access. In this model, each type of stakeholder is subject to different rules within a common framework that governs their network access privileges, with various permissions modifiable at a moment’s notice. To prevent one breach from disrupting the entire network, and to isolate damage to one sector, enterprises need to implement a multi-tiered containment approach. Business Services in the Cloud Much of the public discussion on Cloud to date has focused on the infrastructure level, which is critically important. However, the largest and fastest growing opportunities for providers and clients are arising several layers above the infrastructure, with new service delivery models that can help make systems, processes and infrastructures more efficient, productive and responsive: Platform services, Application services, Business services and People services. Services Quality: The Next Great Differentiator Regardless of the product, services and manufacturing are converging. And the growth in knowledge-intensive areas such as energy, healthcare, financial services and education is being driven by services. Services have now reached a point where quality can be the next great differentiator for IT services providers, as well as the rest of the services industries that constitute the development of a new services economy. But many challenges need to be overcome. To enable standardized, consistent delivery across a services infrastructure spanning global accounts, a standardized “IT factory”, or “services factory”, will emerge – learning and adapting from other industries like manufacturing. Data to Smart Decisions Advances in the science of data analysis, exponential increases in available computing power, and vast new sources of data, science and technology have come together and made it easier than ever to tackle complex problems. In the coming “data tidal wave”, what will differentiate some providers is the depth and ability to manage, analyze and model the data from end to end. A company with a holistic view will be in position to take advantage of an unparalleled opportunity compared to companies with an incomplete picture of bits and pieces. A key measure of success for new tools will be in their usability. Digital Economy: New Value Creation Models With the world becoming increasingly
interconnected and flattened, we are seeing an evolution in the digital
economy and a paradigm shift in value creation and how that value is exchanged.
As new ways to exchange value become the norm, companies must align feature
and function to create, support and transact money flows in a smarter
digital economy. This Digital Economy 2.0 represents both an opportunity
to create value and a deep societal shift to a new economic model where
transactions, increasingly in the purely digital realm, create significant
changes in how value is managed and created. Several key factors point
to transparent securitization, mobile financial services, and reliable
carbon trading as areas with the greatest initial potential. These factors
include the widespread impact stemming from the inability to trace structured
securities; mobile network operators expanding banking services to previously
“unbanked” populations, primarily in emerging markets; and
carbon trading, which has been deemed an efficient strategy for reducing
carbon dioxide emissions.
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