Yale Computer Science Frequently Asked Questions

Reporting Problems

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If your problem isn't addressed here, please contact us. We will resolve your problem as soon as possible.

We hope to provide new CS department faculty and staff with a solution to their basic questions. We have also included solutions to known problems. If you would like an item added to this FAQ sheet, please send us mail.

Accounts

• How do I get an account on the Computer Science machines?
• How do I change my CS account password?
• How do I change my Pantheon account password?
• Can I view my Pantheon account information?
• Computer Science Account Policy

Backups

• ITS Backup service for Windows and Mac
• Department Data backup

Computer Science Department (AKW)

• Who do I contact to get a network connection in AKW?
• Can I connect my laptop to the network in AKW?
• How about network connections in AKW classrooms?
• Is there a classroom in AKW with projection equipment?

Email

• Configuring email clients for SSL
• I need help with email on the Pantheon

Machine FAQs

• Is my machine backed up on a regular basis?
• Can I have root access on my local machine?

Mailing list FAQs

• Who do I contact to get a CS mailing list set up?
• Where do I find more information on mailing lists and newsgroups at Yale?
• Can I view my Pantheon account information?

Policy

• Computer Science Account Policy
• Yale University IT Appropriate Use Policy

Printing

• Department Printers
• How do I print to the department printers if I do not login using my Yale NetID?

Software

• Is Matlab available in CS?
• How do I access news groups on the Pantheon?
• Where do I find more information on mailing lists and newsgroups at Yale?
• SpamAssassin
• Why should I use SSH?
• I need help with SSH
• .. more help with SSH
• Where can I find a list of available software?

Zoo

• How can I get a Zoo account?
• Where can I find more info on the Zoo?
• Where do I find CS course web pages?

Other useful FAQs

• AM&T Frequently Asked Questions